0 to 10 Relationship Management®
“Making High Performance Relationship Management a Core Competency”
The focus of 0 to 10 Relationship Management is to add value for organisations wanting to implement practical and effective relationship rescue, relationship management and relationship improvement strategies.
0 to 10RM provides a framework for understanding and proactively managing business relationships and their improvement.
Relationship management is important because relationships – good, bad or indifferent – are central to the way business is managed and the way we live our lives. Better relationships therefore make better people, better business and a better life; these in turn make our world a better place.0 to 10 Relationship Management - 0 to 10RM:
- comprises a philosophy, approach and set of practical models and tools to significantly improve your business and organisational relationships from their current state to desired future state
- provides a common understanding, common language and common practice around high performance relationship management, internal and external to the organisation
- is simple, effective and universal in explaining how business and organisational relationships work.
Figure 1: 0 to 10 Relationship Management Matrix.
0 to 10RM training
- 0 to 10RM Elite Trainer Facilitator Certification and Licensing Program
- 0 to 10RM Signature Program
- Elite Trainer Facilitators
The defining benefits of 0 to 10RM
- Simplicity – anyone from the shop floor to the boardroom can understand the 0 to 10RM tools and models.
- Universality – it can be applied to any business relationship; in any marketplace; in the public or private sector. All business relationships fit somewhere on the 0 to 10RM matrix.
- Value-adding effectiveness – when applied in the right way, for the right reasons and by the right people, it will make a difference to the relationship and the underlying business fundamentals, financial and non-financial.
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